CUSTOMER SERVICE

Privacy Policy

Information Collection

Our goal in collecting information from you is to provide an efficient, meaningful, and customized experience. This helps us make the Site easier for you to use by not having to enter information more than once, find information, products, and services easily, and provide the means to alert you to new information, products, and services that we offer.

 

Registration & Ordering

Note that during your shopping experience, before you use certain parts of this Site or when you are ordering products, you must complete an online registration form. Registration prompts you to provide personal information necessary to communicate and transact with you. Such information includes, but is not limited to, your name, shipping and billing address, phone numbers, email address, and credit card information. If you have elected to use an alternate payment method, you may be required to provide additional information. We use this information solely to communicate with you, both online and offline, and will not store or keep inappropriate information in our files. Further, we may also inquire as to your gender, as well as the location of your country and your organization's country of operation, as applicable, so we can comply with applicable laws and regulations. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our Site, and for internal marketing purposes. For these reasons we reserve the right to communicate with you both online and offline. In addition, if we encounter a problem when communicating with you, or in processing your order, we will utilize all the personal information to contact you.

 

Opt Out & Corrections

Upon your request, we will take any and all reasonable steps to: (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the Customer Service section of this Site, or by telephoning, or emailing your request to our Customer Support department. Please take care not to email your credit-card number or other sensitive information.