CUSTOMER SERVICE

Shipping

  • We normally will ship within in 24 business hours of receipt of payment. Our current shipping days are Monday - Friday. We ship using Fedex but reserve the right to ship using an alternate company.
  • We cannot currently ship to PO Boxes, please provide a street address.
  • To qualify for combined shipping items must be paid for at the same time in one transaction using our checkout link
  • Need it fast e-mail us for a quote on quicker guaranteed delivery
  • Canadian / International bidders are responsible for customs duties.
  • We use Fedex International Economy for International shipments. The brokerage fee IS included but customs duties and taxes are still the bidders responsibility
  • Combined shipping - you pay the highest shipping fee and half any additional shipping fees. No need to email for the discount, just checkout when all items you are bidding on have closed
  • US 1-6 days
  • Fedex International Economy 2-5 days (brokerage included)
  • We are sorry but we cannot ship international items using USPS and cannot mark items as gifts
  • Free shipping promotions only apply to Lower 48 US States
  • Insurance included
  • We may substitute shipping carriers at our discretion
  • Customer pick up available by appointment - please email for appointment



International Shipping with MyUS.com

We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Note:Use MyUS.com's Personal Shopper service to make a purchase from Closeoutlinen. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.